How 1:1 Assekuranzservice AG digitised HR for 1,200 sales representatives

A sales network of 1,200 brokers — managed by a team of 20

1:1 Assekuranzservice AG, part of WWK Insurance Group, is a service and knowledge platform for freelance insurance brokers in Germany. The company has grown rapidly in recent years. Today, more than 1,200 sales representatives handle their insurance business through 1:1 Assekuranzservice AG. An internal team of 20 sales managers controls the entire sales structure and supports the brokers in their daily work.

Fifteen years of paper-heavy onboarding

At 1:1 Assekuranzservice AG, no agent comes on board without a thorough background check. Certificates, permissions, and qualifications must be in place before a broker agreement is signed.

For 15 years, this paperwork was handled manually. Hard copies were gathered, reviewed, sent for signature, and archived in physical storage cabinets. With 20 sales managers and an HR team of 10, this was no easy task. And it was no longer sustainable for a company that had committed to a digital future.

A central digital archive as the foundation

A digital strategy starts with a strong foundation. For the HR team, that foundation is a digital archive — a single place for all personnel files, where information is handled in a structured and consistent way.

From storage cabinets to seconds

As a first step, all paper had to go. Personnel files from the storage room were bulk scanned into Next Enterprise Archive. Today, it takes seconds to find a CV, a broker agreement, or an email.

Access from anywhere, at any time

For the first time, sales managers in the field can access information from anywhere. With the Next Go mobile app, they can pull up a document on their phone in seconds.

No matter where I work — whether in the office or at home — Next simplifies and speeds up my everyday life.
— HR colleague, 1:1 Assekuranzservice AG

Secure access, compliant by design

With Next, no files end up in the wrong hands. Only authorised HR staff and the assigned sales manager can access information, as defined by permission settings. Whether they work from home, on the road, or at head office, they see the same documents — and nothing more.

Notes and comments are made directly in the system, removing the need for back-and-forth emails with sensitive information.

Next is certified by KPMG, which gives 1:1 Assekuranzservice AG confidence in its compliance posture.

Automation — one step at a time

Now that HR runs fully digital, the team can move into real automation. Recurring processes such as onboarding, relocation, and payment requests will be automated step by step.

With predefined PDF templates, information sharing becomes smoother. With processes that follow a strict organisational hierarchy, approvals become straightforward. And with automatic reminders, no task is forgotten.

The result is less manual work across the board — and a foundation that supports 1:1 Assekuranzservice AG as it continues to grow.